From Inquiry to Opening Day: The Legato Living Franchise Journey Explained

Launching a business is a big step, and when it comes to franchising, the process should set you up for both confidence and success. At Legato Living, we believe in guiding future franchise owners every step of the way—from the first conversation to welcoming your first residents.

If you’re exploring what it takes to open a memory care franchise, here’s exactly how the Legato Living franchise journey unfolds.


Step 1: The Initial Inquiry

Every journey begins with a question. When you express interest in a Legato Living franchise opportunity, you’ll start with an introductory one-on-one call. This is your chance to learn about our mission, our proven memory care franchise model, and how we support owners in running a profitable, purpose-driven business.


Step 2: Application & Franchise Development Discussions

Following the introductory call, you’ll complete an application. Our franchise development leadership team will then meet with you to discuss your background, motivation, and financial readiness. This helps ensure the Legato Living franchise opportunity is the right fit for both you and your community.


Step 3: Review of the Financial Disclosure Document (FDD)

As part of the process, you’ll receive the Legato Living Franchise Disclosure Document (FDD). This required, in-depth document outlines key aspects of the franchise business model—including investment details, expectations, and support systems. Reviewing the FDD ensures you make an informed decision as you move forward.


Step 4: Discovery Day

Next, you’ll attend an Onsite Discovery Day. This is a unique opportunity to tour a working Legato Living home, meet our leadership team in person, and see firsthand how our dementia care business model operates. Discovery Day is often the moment when potential owners feel the true difference of Legato Living’s approach compared to traditional senior living franchises.


Step 5: The Franchise Agreement

If both you and our leadership team agree it’s the right fit, we’ll extend an offer. Once the franchise agreement is signed, you officially join the Legato Living family. From there, our franchise support system kicks in—covering training, operations, marketing, and compliance—so you can prepare for opening day with confidence.


Step 6: Training in Omaha

Before you open your home, you’ll attend a comprehensive training week in Omaha, Nebraska. During this time, you’ll meet directly with our CEO and franchise experts, gaining insights from the very leaders who built the Legato Living model. Training covers everything from resident-centered care practices to staffing, compliance, marketing, and community engagement.

This immersive experience ensures you walk away fully prepared to run your memory care franchise with both compassion and confidence.


Step 7: Preparation & Opening Day

With training complete, you’ll work closely with our support team to finalize your home setup, licensing, and staffing. Finally, opening day arrives—the moment when you welcome residents and families into a safe, compassionate, homelike environment.

This isn’t just the start of a profitable franchise opportunity—it’s the beginning of your impact as a trusted community leader in dementia care.


Why Legato Living’s Process Matters

We don’t just look for investors—we look for partners who share our vision of providing dignified, personalized care for those living with Alzheimer’s and dementia. By carefully guiding prospective owners through this multi-step process, we ensure each Legato Living franchise is positioned for both profitability and purpose.


Final Thoughts

From inquiry to opening day, the Legato Living franchise journey is designed to set you up for success while staying true to our mission of compassionate, individualized memory care.

👉 Ready to take the first step? Request your free franchise guide and start your journey today.


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